物流政策

運送政策 | Shipping Policy

1. 運送地區 | Shipping Regions

Takusan Store JP 提供全球運送服務，但部分地區可能會受到限制。請在下單前確認您的地址是否在可運送範圍內。

Takusan Store JP offers worldwide shipping services, though certain regions may have restrictions. Please confirm that your address is within the deliverable range before placing an order.

2. 運送方式 | Shipping Methods

我們使用多種運送方式，包括但不限於快遞、航空郵件及地面運輸。運送方式將根據您的訂單大小及目的地選擇。

We utilize various shipping methods, including but not limited to express delivery, airmail, and ground transport. The shipping method will be selected based on the size of your order and destination.

3. 運送時間 | Shipping Times

運送時間將根據商品供應情況和目的地物流條件而定。

  • 國內運送： 通常需要 3-7 個工作日。

  • 國際運送： 通常需要 7-20 個工作日。

Delivery times depend on product availability and logistics conditions:

  • Domestic Shipping: Typically takes 3-7 business days.

  • International Shipping: Typically takes 7-20 business days.

4. 運費計算 | Shipping Costs

運費將根據訂單的重量、體積及目的地計算，並在結帳時顯示最終費用。促銷活動可能提供免運優惠，具體詳情以網站公告為準。

Shipping fees are calculated based on the weight, volume, and destination of the order, with the final cost displayed at checkout. Promotions may include free shipping offers, subject to website announcements.

5. 海關與進口稅 | Customs and Import Taxes

國際訂單可能需要支付關稅及進口稅，這些費用由客戶承擔，且應自行處理相關手續。

International orders may incur customs duties and import taxes, which are the responsibility of the customer and must be handled independently.

6. 包裹追蹤 | Package Tracking

我們提供運送追蹤服務，您可以通過訂單確認郵件中的追蹤號碼查看包裹狀態。如有疑問，請聯絡我們的客服團隊。

We provide tracking services for shipments. You can check your package status using the tracking number included in your order confirmation email. For any issues, please contact our customer support team.

7. 運送問題 | Shipping Issues

若商品在運送過程中出現損壞、延誤或遺失，請即時與我們聯絡。我們將協助您與運送服務商解決問題。

If the items are damaged, delayed, or lost during shipping, please contact us immediately. We will assist you in resolving the issue with the shipping provider.

8. 特別說明 | Special Notes

  1. 不可抗力情況：若因天災、疫情或其他不可抗力導致運送延誤，我們將盡力通知並協助您處理。

  2. 錯誤地址：請確認提供的地址正確無誤，若因地址錯誤導致無法送達，重新配送的費用將由客戶承擔。

  3. Force Majeure: In cases of delays caused by natural disasters, pandemics, or other force majeure events, we will do our best to notify and assist you.

  4. Incorrect Address: Please ensure the provided address is accurate. Any additional fees for redelivery due to an incorrect address will be the customer’s responsibility.

聯絡我們 | Contact Us

若您對運送政策有任何疑問，請通過以下方式與我們聯繫：

If you have any questions regarding our shipping policy, please contact us via: